1. Introduction
AI Health Insurance ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") and use our services to connect with our licensed agent, Alain Pierre. Please read this policy carefully.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you request a quote or contact our agent.
- Health-Related Information: To provide you with accurate insurance quotes, we may collect information related to your health, such as smoking status or other details necessary for determining eligibility and pricing. This information is handled with the highest level of confidentiality.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Connect you with our licensed agent, Alain Pierre, to provide insurance quotes and consultation.
- Assist you with the insurance application and enrollment process.
- Respond to your questions and service requests.
- Compile anonymous statistical data and analysis for internal use.
- Increase the efficiency and operation of the Site.
- Send you SMS messages if you have opted in to receive them.
4. Disclosure of Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- To Our Licensed Agent: Your information will be shared directly with Alain Pierre to facilitate the services you requested.
- To Insurance Carriers: With your consent, we will share your information with insurance carriers (e.g., Blue Cross, Ambetter, UnitedHealthcare) for the purpose of obtaining quotes and submitting applications on your behalf.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
The above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties other than those essential for providing the SMS service, as detailed below.
5. SMS/Text Messaging Policy
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us by calling our licensed agent, Alain Pierre, at (855) 696-6390.